Assassin's Creed Valhalla Save File Corrupted — How to Fix & Recover

Last verified: 2026-09-30

Save file location

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<UbisoftID>\13504 (Connect/Epic) or \7013 (Steam)

If Valhalla is corrupted, loading an old save, or your progress is gone, DON'T keep playing — a fresh cloud sync can overwrite the good file. Your saves live in C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<UbisoftID>\ (13504 for Connect/Epic, 7013 for Steam). Close the game, turn OFF Ubisoft Connect cloud sync, and copy that whole folder somewhere safe FIRST. Then recover: check the folder for extra/older save slots that are further along than the one loading, and if the local files are bad, force a fresh download from Connect cloud. Verify game files if nothing loads at all.

If Assassin's Creed Valhalla loads an old save, says it's corrupted, or your progress vanished, stop — don't keep playing and let it overwrite. Here's the exact folder to protect first and how to recover, including Valhalla's notorious Ubisoft-Connect cloud rollback.

Where the files live: see the full Assassin's Creed Valhalla save file location guide for every platform path (PS5, Xbox, Steam Cloud).

How to transfer your Assassin's Creed Valhalla save to a new PC

Fully quit the game AND Ubisoft Connect — check Task Manager so nothing is still writing to the save.
Open the save folder: Win+R, paste C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\, Enter, then open <UbisoftID>\13504 (or 7013).
Back up EVERYTHING first — copy the whole folder to your Desktop or a USB drive. This is your undo button; do it before touching anything.
Turn OFF cloud sync in Ubisoft Connect Settings before you do anything else, so the cloud can't push a bad copy over your local files (or vice-versa).
Look inside the folder for multiple save files — Valhalla keeps several slots/autosaves. If one is further along or newer than the broken one, back up the bad file, then let the game load the good slot.
If local files are all bad: with a clean local backup made, re-enable Ubisoft Connect cloud and choose to download the cloud version — it may hold a good save from before the corruption. Verify in-game before trusting it.
Still nothing? Verify game files (Steam: Properties > Installed Files > Verify integrity; Ubisoft Connect: Properties > Verify files) to rule out a damaged install rather than a bad save.

Does cloud sync move it for you?

Valhalla's most common 'lost progress' isn't real corruption — it's Ubisoft Connect cloud restoring an OLDER save over your newer local one after a crash or a switch between PCs. Always work with cloud sync OFF while recovering: make your local backup, decide which copy is genuinely newest, and only re-enable sync once the correct save is loaded so THAT one uploads.

Common mistakes

Never let Ubisoft Connect auto-sync before you've made a local backup — the whole recovery depends on having an untouched copy of the bad state.
13504 vs 7013: make sure you're recovering the folder for the store build you actually play. Restoring a Steam (7013) save into a Connect (13504) folder won't be seen by the game.
A 'corrupt save' warning after an update sometimes clears by verifying files and relaunching — check that before assuming the save itself is dead.

FAQ

How do I fix a corrupted Assassin's Creed Valhalla save on PC?

Quit the game, turn off Ubisoft Connect cloud sync, and back up C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<UbisoftID>\13504 (or 7013). Then load an older intact slot, or download the cloud copy from before the corruption, and verify game files if nothing loads.

Why did Assassin's Creed Valhalla load an old save / lose my progress?

Usually Ubisoft Connect cloud restored an older save over your newer local one after a crash or PC switch. Recover with cloud sync OFF, pick the genuinely newest copy, then re-enable sync so it uploads the good save.

Where are AC Valhalla saves stored on PC?

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\<UbisoftID>\ — 13504 for Connect/Epic, 7013 for Steam. Full detail in our AC Valhalla save file location guide.

Other games

Need another game or a quick backup? Use the Save Location Finder — pick any game to get its exact save path plus a ready-to-run backup command.